Privacy Policy

1. Introduction

Real Property Multiservice Limited Company (“RPM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website network.rpmultiservice.com and use our services, including SMS communications, email outreach, and our investor network.

2. Information We Collect

Information You Provide

• Contact Information: First and last name, email address, phone number, company name
• Investment Preferences: Purchasing strategy, target acquisition areas, financing types, property preferences, maximum purchase price, available liquid capital, deployment timeline, and additional criteria
• Communications: Any information you provide when contacting us via email, phone, SMS, or website forms

Information Collected Automatically

• Usage Data: Pages visited, time spent, referral source, browser type, device type, and IP address
• Cookies & Similar Technologies: We may use cookies and similar tracking technologies to improve site functionality and analyze usage patterns. Cloudflare Turnstile may set cookies for security purposes

3. How We Collect Information

We collect information through the following methods:

• Website Forms: When you submit the investor network registration form on network.rpmultiservice.com
• Open Houses & In-Person Events: When you sign a physical or digital guest sheet at a property showing or open house
• Established Business Relationship: When you have completed a real estate transaction with us, we retain your contact information from closing documents and client intake forms
• Direct Communications: When you contact us by phone, email, SMS, or text-to-opt-in (replying START to our business number)
• Automatic Collection: Through website analytics and security services

4. How We Use Your Information

We use the information we collect for the following purposes:

• To match you with relevant off-market property opportunities in your target areas and price range
• To send SMS property alerts, new listings, price drops, off-market previews, and market updates (with your consent)
• To send email communications about available properties and market conditions
• To contact you by phone regarding potential investment opportunities
• To improve our services, website functionality, and deal-matching algorithms
• To comply with legal obligations and enforce our Terms & Conditions
• To detect and prevent fraud or unauthorized activity

5. SMS / Text Messaging

If you have consented to receive SMS messages from us, we will send property alerts, listing notifications, and related real estate information to the phone number you provided. We use Twilio as our SMS service provider. Twilio may process your phone number and message content in accordance with their privacy policy.

Opt-Out: You can opt out of SMS at any time by replying STOP to any message. We will process your opt-out within 24 hours. After opting out, you will receive no further SMS messages from us unless you re-opt-in.

Data Retention: SMS opt-in and opt-out records are retained for compliance purposes. Message content is not shared with third parties except as required by law or as necessary to provide the service.

6. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., Vercel for hosting, Twilio for SMS, Cloudflare for security). These providers are contractually bound to protect your information
• Legal Compliance: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets
• With Your Consent: When you have given us explicit consent to share your information

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes HTTPS encryption, Cloudflare Turnstile bot protection, and access controls on our systems. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you opt out of communications or request deletion, we will retain only the information necessary to comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in/opt-out records are retained for regulatory compliance purposes.

9. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from SMS by replying STOP, or from emails by clicking the unsubscribe link
• Withdraw Consent: Withdraw any consent you have previously given for our use of your information

To exercise any of these rights, contact us at info@rpmultiservice.com or call +1 (313) 281-7445.

10. Cookies & Tracking

Our website may use cookies and similar technologies for functional and analytical purposes. Cloudflare Turnstile, our security provider, may set cookies necessary for bot detection. We do not use tracking cookies for advertising or third-party marketing purposes.

You can control cookie settings through your browser preferences. Disabling cookies may affect site functionality, including the Turnstile security check.

11. Third-Party Links

Our website is not responsible for the privacy practices of third-party websites or services that may be linked from our site. We encourage you to review the privacy policies of any third-party services you interact with.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Material changes will be communicated via email or through a notice on our website.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Real Property Multiservice Limited Company
Email: info@rpmultiservice.com
Website: network.rpmultiservice.com